Wine  import attracts a customs duty of 150%. Add to it the 4% refundable surcharge (not  easy to get a refund) and a few sundry add on taxes for all imports, it works  out to around 160%. Add to that the excise duty which many foreign producers  don’t know or understand. This may turn out to be zero like in Haryana or up to  300% of the CIF (without adding customs duty) in states like Delhi or  Tamilnadu. There is an additional VAT of 20-25% of the final cost in most of  the states.     
        But  let us not forget that most, if not all, 5-star hotels and restaurants  generating income in foreign currency through credit cards, don’t have to pay  ANY customs duty, subject to certain conditions which are not difficult to  meet. Over 60% of the wine business is still in this sector. Of course excise  duty is still payable as mentioned above. But barring a few restaurants run by  wine appassionatos and a handful of 5-star hotels, the profit mark ups are to  the tune of 300, 400 or sometimes even 600%. The government issued a circular a  couple of years ago directing such duty free holders to restrict the margin to 250%.  But this is not followed strictly in reality. Most hotels would challenge my  assertions. But give me a hotel which says it is following the directives and  let me audit the accounts and I will prove that the management is hiding behind  a smoke screen.      
       Not  that the hotels are entirely to blame. The annual license fees  required to sell wine and other alcohols are  stupidly and stupendously high for hotels -any excuse and the government is  ever willing to demand its pound of flesh.   But the complaint of restaurants overcharging is more a rule than  exception- even overseas. At many marketing seminars I attend overseas, the  producers always complaint about this policy and rue that they could sell more  wine only if the restaurants reduced their margins which normally vary from  100-300%- although 50% is not uncommon for higher end wines.      
        The  margins charged by the importers also vary from 40-120% of the CIF value, which  seems extremely high by international standards. They justify the loading  because of the unseen and unaccounted for expenses like greasing the palms at  every level of the supply chain- and I mean EVERY level. The government is  always tightening the screws around procedures to reduce the leakage and each  such step means extra bribes. Everyone knows the importance of time in the  whole chain of logistics and the government staff does not mind obliging if an  understanding is reached.      
       Management  of logistics is a real problem too. Recently, I had organized a Chilean wine  evening with the Embassy of Chile. Three importers contacted were out of stock-  they import normally once a year so that the container reaches avoiding the hot  summers here. When the stock is finished, that is the end of it for the rest of  the year for them due to the transit time.      
       Uncertainty  in future working with a producer also restricts them in keeping extra stocks.  Many importers say that the producer is not happy with their import volumes and  are always talking to an alternate importer who may promise bigger business to  lure him. There have been cases where the importer did a fantastic job of  promoting the product which made the producer jack up the price by 20% or more,  frustrating the importer.      
       In  the same way, consequences of a change of importer midstream, also creates  uncertainty for the importer. Although a reasonable time is given for the  importer to liquidate the stocks in case of such change, more often than not,  the importer is either stuck with inventories (including slow moving stock  or  for which the demand was not there in  the first place). He balks in making any payment towards the stock which is  still lying with him. The producer naturally is not interested to take the  stocks back because of dubious quality due to poor storage and the costs of  return, besides the procedural complications.      
       One  is aware of a few cases where the legal cases have been filed by the foreign  producers for nonpayment while the importer is willing to return the stocks. To  compound the miseries, the importer would not renew the annual license for the  year after the agreement is cancelled   and thus cannot liquidate the stocks   unless he de-bonds them by paying duty or somehow brings them back into  circulation through the  bootlegger s who  keep on flogging the dead horse for years, turning several potential wine  drinkers off with the bad, spoilt and oxidized wine.         
       Like  in most countries, wine is kept in the approved custom bonds where interest  starts accruing after 90 days at 15% p.a. which is already very high for the  importer. But they have been getting by so far by debiting the import license  for the duty-free license holders and charging the customers in the retail  segment. While Mumbai accepts this correct methodology-l when the customs duty  is not leviable, where is the question of interest, demands logic) Delhi  customs refuse to accede to the plea and the logic-though both Mumbai and Delhi  are part of the same central department of customs. importers are too scared  and feeble to protest lest the individuals are annoyed or the Mumbai department  might also turn illogical. In the absence of any unity and aversion of all  importers to unite and contribute towards the legal charges (they would rather  grease the palms as a short cut). To make their life more miserable, the budget  in February had proposed this interest rate to be increased to 18% though the  government does not pay this usurious interest for refunds or any delays due to  errors on its part.       
       Problem of Poor  Storage      
       Importers  and the restaurateurs have by and large realized the cost of poor storage  although distributors, wholesalers and retailers continue to keep their eyes  closed- primarily because of high costs of keeping the warehouses temperature  cooled. Although running an air-conditioner may not be the perfect way of  storage, most of them even don’t have this basic facility after being years in  the business. They do try to hoodwink the customers by installing  air-conditioners but most of them shut them off at night without comprehending  that such frequent change of temperature would   increase the chance of corks popping   out and certainly make it worse for oxidation of wine the bottle.  I have visited many stores (DSIDC in Delhi  excepted) in Delhi and Gurgaon where the air conditioner ‘just went out of  order’ or the bottles showed no sign of being kept cooled, first thing in the  morning. Several importers don’t even store their wines in air-conditioned  warehouses-basement with exhaust fans is ‘quite effective’ for them.      
       Recently,  we had bought 12 bottles of a fine quality white wine from a Chilean producer  of impeccable repute. Almost all of them were dead and oxidized-the reason  given by the importer was that the distributor had not stored them properly.      
       It  is perhaps human for businessmen to adopt short cuts to save money but that is  an important factor that will continue to choke the increasing  consumption.  I have noticed the problem  distinctly in case of an Indian wine producer whose wines when air-lifted are  very fresh but when bought from the local shops are not always consistent in  delivering the best in the glass.      
       Case of dubious importers      
       As  it happens in all the developing markets, there are a few fly-by-night  operators who are ever willing to get rich in one night. I know the case of an  ‘importer’ who did not even know the difference between a Chianti or a Barolo  or even between Cabernet Sauvignon or a Sauvignon Blanc but convinced an  Italian exporter to come to India with a promise of 80 container-loads in a  year. To the uninitiated , this would tantamount to about 80,000 cases which  would make even the leading importer of today-salivate (and this happened about  5 years ago!) There are several other examples which I will bring out in future  but suffice it to say that  it has no  bearing on the high taxes.      
       Lower Taxes courtesy  EU      
       Recent  reports in a section of the media suggest that EU may soon  sign a Free Trade Agreement  with India that will allow special treatment  to the wine and spirit imported from the EU. While one clearly hopes for this  to happen, there has not been a single treaty during the last 10 years where a  special reduced duty was levied on wine exports to India- I know Chile and new  Zealand are a couple of the few countries banking on this. Clearly, this is a  step in the right direction if one were to be optimistic; these other factors  will still continue to haunt India as a wine country with a lot of unrealized  potential.       
       The  government attitude towards wine must also change and this is taking longer  time than usual. The procedures are too complex and at timed nebulous- they  need to be simplified. Currently, the impression a common man has is that they  are being made complicated intentionally to keep the doors open wider for  corruption which has come to be the mainstay at several levels.      
       Unless wine education permeates at all levels,  including the government, the industry will continue to choke and our harping  on high taxes alone will continue to camouflage several other issues that  currently bog the industry.
       Subhash Arora  |