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Meet A GM: Anil Malik of Grand Central- Luxury Collection

Do you also have a signature restaurant like Bukhara

Click For Large ViewKebabs and Kurries is our Indian cuisine specialty restaurant of which we are very proud of. It offers a choice of many of our signature dishes from Bukhara, Dum Pukht and even Dakshin. Dum Pukht in Delhi has excellent mughlai cuisine but basically from Lucknow. For Instance, we have biryani from Lucknow, which is different than in hyderabad.

You know our Mr. Habib Rahman is the biggest foodie (gourmet) of India. He wanted us to offer the best Indian food in this restaurant. So the menu has been prepared with dishes selected not only by different chefs but also many food consultants to give representations to all parts..

We have added a bahkumaach naan made from wheat flour and Indian spices like jeera. It is delicious, healthy and extremely popular. The Menu has been divided in various sections, divided by the type of food, like seafood, lamb, chicken and fish. There is a separate Menu in green for the vegetarians who are treated specially by us. Even the glasses for vegetarians are pale green in colour so the waiter can find it easy to serve them and there is no scope for a mistake in service.

There is yet a separate section in the Menu, called muqawwiyat-energetic food where we offer energy foods.

It appears to be quite an elaborate menu with detailed explanations!

Mr. Rahman and his team did extensive research on the history of each dish. We are very proud of the menu. In fact, the company has decided to repeat the same menu wherever we open a new second restaurant in any city.

And how are the restaurant prices

Our prices are comparable to any other hotel of our genre. But I must say that at each restaurant we have made provision for the single resident guests to order one dish which will be a complete meal in itself. The same provision is made for out guests so that they can order only one dish from the room service and not bother about the selection complexities. We offer buffets on the week-ends with unlimited drinks, practically at half the costs in Delhi. These are very popular meals with our regular clients from Mumbai.

What is your average room occupancy

We enjoy occupancy of an average 80% with a peak of 90% on Wednesdays. During the week-end it goes down to 50% which is a cause of some concern.

What are the biggest challenges you face

With the galloping salaries, it is becoming increasingly difficult to hold onto our work-force. Hence our biggest challenge is not only to have satisfied work force but to have 'engaged personnel'. My constant focus is to make my people extend that 'typical Indian hospitality' so we might become the best hoteliers of the world.

What are your personal views on the expanding hotel industry in India

Average room rates in a premium hotel in India today are between $250-350. One should view these rates in context with today's costs of putting up a premium hotel in an up-market business district at the right location.

Cost of land alone is prohibitively expensive, at around Rs.2 to 3 crores per room. Last year, Kohinoor Mills area in Dadar, Mumbai was bid at over Rs. 100 crores per acre. Apparently the developers shelved their plans to make a hotel as they did not find it economically viable and have gone in for a commercial and Mall usage.

Leela has only recently bought land near Delhi's Hyatt Regency at over Rs.200 crores an acre. When on an average one builds about 100 rooms per acre, land cost for each room works out to Rs. 2 crores ! To this when one adds another 1 crore for the construction cost per room; overall cost of per room comes to close to 3 crores! The 300- room new hotel will cost around 900 crores.

Any return on investment calculations will go haywire with such heavy start up costs!

Land is the key today to starting a new hotel. Landowners are the kings and calls the shots. People who bought land 4-5 years ago are in an enviable position. Due to the exorbitant land prices, the break-even today has become 4-5 years; it used to be one year earlier.

 

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