The Leela Palaces and Resorts have inducted Jeffrey Sussman as General Manager, Leela Kempinski Mumbai, reports www.ehotelier.com. Of American origin, Sussman comes with considerable hospitality sector experience gathered over the years with the finest brands in the world, including the Four Seasons Hotel (New York), the Ritz-Carlton in Kapalua (Hawaii), Osaka and New York, the China World Hotel, Shangri-La (Beijing) and the Mandarin Oriental (Tokyo). Sussman has excellent command over English and Japanese and has majored in the latter in Tokyo. Presently, he is studying Mandarin to add to his repertoire of linguistic skills.

He brings with him over 15 years of valuable experience in the hotel industry, including long spells as the head of the rooms division in various hotels across the globe. He joins the group at a time when the Leela Kempinski Mumbai has entered the final leg of its Rs 1 billion upgradation and renovation programme. Sussman is expected to play a critical role in taking the service standards and overall guest experience at the Leela Kempinski Mumbai to reverential heights.

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